Policies and FAQ

Our secluded rural location, just north of Sturgeon Bay, Door County’s commercial center, enables you to enjoy Sturgeon Bay and the towns of northern Door County, with a quick, easy drive. We take great pride in offering exceptionally clean and comfortable accommodations. Your privacy is important to us and we respect it. However, our friendly, attentive staff is always there when you need help with reservations, questions or concerns. The Chanticleer is the only bed and breakfast in Door County with an in-ground, heated pool. We provide for your enjoyment, 30 private, wooded acres with walking trails. Please contact us if you have any questions about the amenities we offer or any other questions you may have about staying in a bed and breakfast. You should expect the best accommodations while on any vacation. We strive to meet that expectation every day!

At the Chanticleer, we ask a minimum, two-night reservation on weekends. To fulfill this requirement, reservations can be made for a Friday and Saturday night, or a Saturday and Sunday night. Three-night minimum reservations are required on Memorial Day weekend and Labor Day weekend. Other holidays may require a three-night minimum, depending on how they fall during the calendar year. Occasionally, single nights on weekends do become available. Please contact an innkeeper to see if a single Friday or Saturday night is available. A one night’s deposit is required to confirm reservations. Deposits can be made by mailing a personal check within seven days of making a reservation, or by credit card at the time a reservation is made. We accept Master Card, Visa, Discover and American Express. Room rates do not include Wisconsin and Door County sales tax. The current tax rate for our township is 8%.

A refund will be issued on cancellations received 21 days prior to your arrival date, minus a $30.00 cancellation fee. Cancellations made within 21 days of your arrival date will forfeit the one night deposit; unless the entire reservation can be re-rented (the $30.00 cancellation fee will still be applied).

We realize many couples enjoy taking their children to Door County.  However, we try to provide a quiet and romantic atmosphere for all of our guests. Because of this, we maintain an adults-only policy at the Chanticleer. Please contact us if you have any questions concerning our adults-only policy.

We are unable to allow pets to stay at the Chanticleer.  Door County Kennels, south of Egg Harbor, is an excellent option for those couples who want to bring their cat or dog on vacation. 

All of our suites are strictly non-smoking accommodations.  We do provide ash trays for our guests who do smoke and smoking is allowed on all of our balconies and on the grounds. 

Our check in time is from 3:00 until 8:00 p.m. If you are arriving after 8:00 p.m., please call us and we would be happy to arrange for a late check-in. Check-out is by 11:00 a.m. on your departure date.